NGM Accountants needed a new website, linking their social media activity into the main site:
"This is a brilliant wee company that does actually do what its name suggests – gives you clear sight. Heather steers you through all of the jargon that many IT suppliers work with and removes the airy-fairy promises many of them make – keeping IT simple. Not only that, Heather works tirelessly to make sure the suppliers deliver on their spec and keeps you right on target too. She knows some great IT suppliers – that’s how we got in touch with fuzzylime. Her blog is a great way of keeping informed too."
John Fairgrieve, www.NGMaccountants.com
Giftedpeople.co.uk wanted some help to find a reliable developer for an innovative website selling people's skills and experience. The site was needed for Christmas 2009 so speed was of the essence.
"I had a really good idea of what I wanted my website to look like and what I wanted it to do but didn't know how to communicate that to an IT company or how to find a company that could do all I wanted. Heather showed me how to improve my specification, advised me where I had gaps and how to fill them. She pointed me in the direction of useful background reading and suggested a couple of companies to approach. Once I had responses and costs from these companies, Heather helped me decide which to go for. Intuitively, or so it seemed, Heather worked at the right level for me. I was told neither stuff that I already knew nor stuff that was too advanced that I couldn't understand it. In consequence, I felt totally and naturally in control of the project. Heather's fee was very reasonable and definitely worth it."
Ann Flint, www.giftedpeople.co.uk
The Institute of Fundraising needed to select two new systems (for e-learning and contact management) and contracted with Clearsight Consulting to help them to specify the requirements and manage the tendering process. Clearsight also conducted a Process MOT to understand the existing processes and how they might change.
"We commissioned Clearsight to manage a Process Review and two major IT tenders for the Institute. The projects ran to both budget and schedule, and Heather’s uncanny ability to help staff identify and express complex processes and requirements made the work not only enjoyable, but a lot less difficult than it would otherwise have been."
Simon Saunders, Institute of Fundraising
Arran HideAways needed an IT services company to look after their computers and network, and who would be happy to have a client based on Arran:
"We just really want to be able to get on with our business in holiday property management. We’d had our fingers burnt with an unsatisfactory IT company before and we needed some hand holding the next time. Clearsight provided this brilliantly, taking all the pressures away and helping us to think through all those questions that were really important to our business. We are sure we made the right choice with their advice and now have a very good IT company looking after us."
Penny Brass, Arran HideAways
FirstPoint USA had been badly let down by a previous IT supplier and needed an excellent company to re-build and then manage their IT environment:
"Using the services of Heather Alexander of Clearsight Consulting provided FirstPoint USA with a thorough and comprehensive overview of our IT needs and infrastructure. The services provided were thankfully jargon free and the goal of identifying a suitable IT company to service our needs has undoubtedly saved us years. In short, a professional, thorough, pain-free service."
Andrew Kean, FirstPoint USA